Your next appointment
Below is a web-link to a form that needs to be completed PRIOR to your arrival at the practice.
Click on the web-link (highlighted in red) to access this form.
1. Consent to dental treatment during COVID-19 form:
Please only complete this form once.
We now have a patient portal whereby you are able to complete a medical history form, a COVID-19 questionnaire, and self-check-in.
BEFORE you arrive at the practice, please ensure you have completed the medical history form AND the COVID-19 questionnaire on the patient portal.
When you are outside the main entrance to the practice, please self-check-in using your mobile device.
A member of our team will allow you to enter into the practice building shortly after.
Please note, you are only able to access the patient portal if you have registered your mobile number with the practice.
The web-link to the patient portal is:
If you require any further assistance, please do not hesitate to contact the practice in advance of your appointment.
Finally, please read the guidance, “What to expect at your next dental appointment”. This can be accessed by scrolling down on this page.
It is our absolute pleasure to be able to welcome you back into our practice, and we look forward to seeing you soon!
All the best,
The Team at Borrowash Dental Centre
What to expect at your next dental appointment
On the day of your appointment, before you leave home please remember for your safety it is important for you to:
Attend on your own unless you are with a child or vulnerable person who needs support
Have some light refreshments
Brush your teeth
Visit the toilet as access to our facilities will not be available.
Please bring with you:
minimal personal items
When you arrive at the practice:
the doors may be locked, we will be expecting you so self-check-in via our new patient portal: www.pearlportal.net/login/borrowashdental
For your absolute safety, once you are in the practice, we will ask you again if you or your family have any further symptoms of COVID-19.
We hope that you will find it reassuring to know that we perform daily ‘risk assessments’ on each member of our team ensuring that anyone who shows any signs or symptoms remains at home for the required period.
Once in the practice, we will invite you to use hand sanitiser. We will do this frequently and as we escort you through to the surgery, we will ensure that social distancing is maintained at all times for the safety of everyone.
You will notice immediately that there will be very few people in the practice and that every member of our team is wearing different types of Personal Protective Equipment for the different roles that they have however we are the same team underneath it all.
We will ask you to place your belongings in a plastic box for ease and we will proceed with your treatment. It will reassure you to know that in between patients’ appointments we complete thorough decontamination, infection control and sterilisation process. We ensure that we use the latest ‘evidenced based’ approach and will be happy to discuss this with you.
When you see your dentist, they will confirm your medical history and carry out an ‘on the day’ risk assessment.
Whilst it will seem like there are many questions, we do this with your safety in mind.
When your treatment is completed you will be invited to complete contactless payment and use a hand sanitiser before safely leaving the building.
We will aim to complete your treatment in one visit however if you do require a further appointment one of our team will contact you to arrange this and answer any questions that you may have.
We know that you have a choice when it comes to choosing your dental practice and we at Borrowash Dental Centre would like to say thank you for continuing to choose us. It is our absolute pleasure to be able to welcome you back into our practice.